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More Than Just Boarding: Transforming Outdated Kennels into Updated Profit Centers

October 2025 | Steve Ratner
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Pet ownership has changed dramatically over the past decade. Pets are no longer just companions; they’re family members. As a result, pet parents are demanding more from boarding facilities than the traditional “back-room kennel.”

They want peace of mind, premium care, and amenities that mirror the comforts of home.

This shift has fueled explosive growth in the pet resort industry, a sector expected to continue expanding as younger Americans drive demand for upscale services.

Studies show that pet parents are willing to pay for peace of mind and the comfort of their pets. The pet service industry is expected to experience upward growth of 6% each year through 2029.

In short, the pet resort industry is booming.

 For veterinarians, this presents a unique opportunity.

Veterinary clinics already have the trust of pet parents. By revamping your existing boarding and kennel areas into modern pet resorts, you can transform an underutilized space into a new revenue generator, all while keeping pets happier and clients more loyal.

Your boarding and kennel space probably wasn’t designed to be a big revenue driver. It may have been built as an add-on for clients with basic runs, chain link fencing, and a cold aesthetic.

Making a few minor improvements to your already existing space can be easier and more cost-effective than you might think; just a few small changes can have a big impact on your bottom line.

  • Swap out those chain-link runs with a more aesthetic vinyl fence
  • Add some flat-screen TVs with calming visuals and music
  • Replace chain-link kennel fronts with windows
  • Add a doggy door to a few of your suites with an enclosed outdoor potty area for “luxury accommodations”
  • Add indoor potty patches to other suites without outdoor access

Other services can add considerable value to the client and cost little to your practice:

  • Daily photos and email/text updates
  • A space for group play and socialization
  • Individual cuddle time
  • Doggy ice cream
  • Departure day bath
  • Nail trimming

The average modern pet boarding facility charges anywhere from $55.00 to more than $120.00 per night for lodging, depending on location.

The other value-added services, like pictures, daily updates, group play, ice cream, and individual snuggle time, can range from $5.00 – $20.00 per add-on, with little overhead to your practice.

In summary, the pet resort industry is booming, and your practice might be perfectly positioned to benefit.

If you currently have underutilized kennel space or are considering a new facility build-out, we would love to talk to you about the logistics of incorporating a modern pet resort into your practice!

Written by Ally Howard

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