Culture Counts: Staff Retention and Development

A healthy workplace culture isn’t just a “nice-to-have” in veterinary medicine – it is the foundation that allows practices to thrive. Coming off the energy and connections from Granite Peak Veterinary Advisors’ annual team retreat, it’s clearer than ever that culture is the backbone of staff retention, team satisfaction, and the client experience. For veterinary […]

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Holiday Bonuses: How to Choose the Right Approach for Your Team

The end of the year sneaks up fast in a veterinary practice. One minute we’re juggling dentals, emergencies, and three same-day euthanasia requests, and the next minute it’s December and everyone is asking: “Are we doing bonuses this year?” If you’re a practice owner or manager, you already know bonuses aren’t as simple as issuing […]

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You Don’t Have to Do It Alone: How the Right Manager Can Elevate Your Practice

Owning a veterinary practice can feel like you’re carrying the weight of the world on your shoulders. Between patient care, client communication, staffing, finances, inventory, and the daily fires that pop up, it’s no wonder many owners find themselves stretched thin. But here’s the good news: you don’t have to do it all. That’s where […]

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Tips For Effectively Controlling Staff Overtime To Help Manage Costs

In a busy veterinary practice, it’s easy for staff to go above and beyond, staying late to help a patient in need or finishing up a day’s worth of tasks. While that kind of dedication is admirable and often necessary, it can also drain your practice’s bottom line. Uncontrolled staff overtime can significantly inflate payroll […]

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Thinking Outside the Box: Unique Ways to Hire Veterinary Staff

Hiring in vet med isn’t what it used to be. With more demand for care and fewer professionals entering the field, traditional job boards are oversaturated. Your practice needs to stand out not just with competitive pay but also with culture, creativity, and connection. The good news? There are plenty of ways to make your […]

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Convenience Meets Care: Train Your Pet Owners to Use Your Online Pharmacy

Boosting online pharmacy revenue has never been more important in today’s shifting veterinary industry. Pet owners are prioritizing convenience and competitive pricing, so practices must adapt their services to meet these expectations. At the same time, fully utilizing an online pharmacy can help lower the Cost of Goods (COGs) eating up revenue and collecting dust […]

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Investing in Your Veterinary Team: Employee Wages and Benefits

Your veterinary staff is the backbone of your practice. From skilled veterinarians to compassionate technicians and dedicated administrative personnel, their contributions are invaluable. Offering competitive wages and benefits is not just a way to retain top talent—it’s also a smart financial strategy. Many of these expenses are tax-deductible, helping you support your team while keeping […]

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Setting Goals That Stick

As practice owners and managers, you face a million demands, making goal setting for 2025 both essential and challenging. Having grown a small practice from one DVM to a 12-DVM team, I learned that setting and achieving significant goals requires a careful balance of ambition and practicality. Here are a few tips to help you […]

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When Was the Last Time You Reviewed Your Health and Safety Programs?

As the year winds down, it’s a good time for veterinary practices to review and reinforce their Health and Safety Programs. These programs are essential for protecting employees and clients and ensuring compliance with OSHA standards. Following OSHA protocols, especially maintaining Forms 300 and 301, is mandatory for small businesses with ten or more employees. […]

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Supporting Pregnant Employees: Tips for Veterinarian Employers

When one of our team members comes to us and says they’re pregnant, I bet the majority of us groan internally and say ‘congratulations’ with a strained smile. It’s not that we’re not happy for the new, growing family, but selfishly, that means we’re down an employee while they’re on maternity leave, and we have […]

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